Privacy policy

Privacy Policy This Privacy Policy describes how shixianglcenseart (the "Website" or "we") collects, uses and discloses your personal information when you visit or purchase items from the Website.

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Contact After reading this policy, if you have additional questions, would like more information about our privacy practices, or would like to file a complaint, please contact us by email at sxgfhx@gmail.com or by mail as detailed below. :

ZHIYONG HEXIANG INTERNATIONAL TRADING
LIMITED. RM 2209, 22/F, 655 NATHAN
ROAD, MONG KOK，HONG KONG

Collection of Personal Information When you visit this website, we collect information about your device, your interactions with the website, and necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as "Personal Information." Please see the list below to learn more about what Personal Information we collect and why we collect it.

Purpose of collecting device information: To accurately load the website for you and analyze website usage to optimize our website.
Sources of Collection: Automatically when you visit our website using cookies, log files, web beacons, tags or pixels.
Disclosure for business purposes: With our processor Shopify.
Personal Information Collected: Web browser version, IP address, time zone, cookie information, websites or products you viewed, search terms, and how you interact with the website.
Purpose of ordering information collection: To fulfill our contractual obligations by providing you with our products or services, processing your payment information, arranging shipments, and sending you invoices and/or order confirmations. In addition, we may communicate with you about your order and screen for potential risks or fraud. If you give us permission, we may also use your information to send you information or advertisements related to our products or services.
Source of Collection: From you.
Disclosure for business purposes: With our processors Shopify and PayPal.
Personal Information Collected: Name, billing address, shipping address, payment information (including credit card number, PayPal), email address, and phone number.
Minors This website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at the above address to request deletion.

Sharing Personal Information As previously stated, we may share your personal information with our service providers to assist us in providing the Services and fulfilling our obligations to you as described above. The specific countries in which these service providers are located may vary depending on the nature of the services provided. For example, if the primary delivery location is the United States, then sharing your personal information with service providers will be subject to applicable U.S. laws and regulations. For example:

We use Shopify to power our online store.
We may share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.
As mentioned above, we use your personal information to send you marketing messages and targeted ads that we think may be relevant to you. We will only do this if you have consented to us using your personal information for this purpose. For example:

We use Google Analytics to help track and analyze site usage and provide insights for targeted advertising.
We may also use third-party advertising companies (such as Facebook and Google) to show ads on other websites or platforms based on your past visits to our website. These companies may use cookies or similar technologies to serve you personalized ads.
You can opt out of targeted advertising by adjusting your preferences in your browser settings or by contacting us directly. Please note that opting out of targeted advertising does not mean that you will no longer see ads, but these ads will no longer be personalized to your interests.

We will retain your personal information for the period necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. In determining the appropriate retention period, we consider the nature and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the personal information, and whether we can achieve those purposes through other means.

Data Security We take reasonable precautions to protect your personal information and implement appropriate technical and organizational measures to prevent loss, theft, unauthorized access, disclosure, alteration and destruction of your information. However, no method of transmission over the Internet or electronic storage is completely secure and we cannot guarantee absolute security.

We may update this Privacy Policy from time to time to reflect changes in our practices or as required by law. We will notify you of any significant updates by posting the revised policy on our website and indicating the date it was last updated. We encourage you to review this Privacy Policy periodically to stay informed about our privacy practices.

Your Rights Depending on your location, you may have certain rights with respect to your personal information. These rights may include:

The right to access and obtain a copy of the personal information we hold about you.
The right to have any inaccurate or incomplete personal information we hold about you corrected.
The right to request erasure of your personal information or restriction of its processing in certain circumstances.
The right to object to the processing of your personal information, including for direct marketing purposes.
Where we rely on consent as the legal basis for processing your personal information, you have the right to withdraw your consent at any time.
If you believe that we have breached your rights or applicable privacy laws, you have the right to lodge a complaint with a data protection authority.
If you would like to exercise any of these rights, or have any other privacy-related questions or concerns, please contact us using the contact information provided at the beginning of this Privacy Policy.

SMS Policy We value your privacy and the information you agree to share in connection with our SMS marketing services. We use this information to send you SMS notifications (regarding your orders, including abandoned checkout reminders), SMS marketing offers and transactional SMS messages, including requesting reviews from us.
Our website uses cookies to track the items you place in your shopping cart, including when you abandon checkout. This information is used to determine when to send shopping cart reminders via text message.

Applicable Law This Privacy Policy shall be governed by and construed in accordance with the laws of the jurisdiction in which this website is operated. Any dispute or claim arising out of or related to this Privacy Policy shall be subject to the exclusive jurisdiction of the courts of that jurisdiction.

Conclusion We value your privacy and work hard to protect your personal information. By using our website and providing us with your personal information, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. If you have any additional questions or require more information, please feel free to contact us.

Thank you for your trust in https://www.shixiangincenseart.com/.

ZHIYONG HEXIANG INTERNATIONAL TRADING
LIMITED

Email: sxgfhx@gmail.com

Physical address: RM 2209, 22/F, 655 NATHAN
ROAD, MONG KOK，HONG KONG